Free Ebook Six SIGMA and the Quality ToolboxBy John Bicheno, Phil Catherwood
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Six SIGMA and the Quality ToolboxBy John Bicheno, Phil Catherwood
Free Ebook Six SIGMA and the Quality ToolboxBy John Bicheno, Phil Catherwood
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A fully revised and extended version of the best selling 'Quality 75', the book includes a full range of Six Sigma tools and philosophy. It is a unique compilation of tools and concepts from Six Sigma, Traditional Quality Management (including notes on the 'Gurus'), Service Quality, and relevant Lean manufacturing. The book is aimed at practising managers from Service and Manufacturing, Green Belt practitioners and Black Belts wishing to extend their expertise into Service Quality and Lean. MBA students and final year undergraduates will find the book an invaluable quick reference to quality, operations, customer relationships and improvement.
- Sales Rank: #3582890 in Books
- Brand: Brand: Picsie Books
- Published on: 2005-01-15
- Original language: English
- Number of items: 1
- Dimensions: 9.25" h x .33" w x 7.52" l, .62 pounds
- Binding: Paperback
- 156 pages
- Used Book in Good Condition
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